May 2013 Issue

Battle of the Brands

Breakfast at Tiffany's or the Red Carpet With Harry Winston?

Diary of a CMO

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Technology Is Changing the Way We Market—and Spend

Banking on Customer Experience Management

40 Under 40: 2013 Call For Entries Now Open!

February 15, 2000

Passkey.com Opens Chicago Call Center For Gruop Reservations

Passkey.com Inc., last month said it opened a new call center in Chicago to handle group hotel reservations for the meetings and convention industry. Passkey.com, which provides Internet-based solutions for the meetings and convention industry, operates the center under a management alliance with McCord Group Travel Services. The call center, which has a staff of 27, processes hotel, air- and car-rental reservations, and provides attendees with instant e-mail and fax confirmations.