http://www.dmnews.com/call-center/topic/3777/ Articles tagged with call center from Direct Marketing News Direct Marketing News web@haymarketmedia.com no There are three inevitabilities in the world: death, taxes, and information silos—but Aprimo is attempting to drive customer engagement with a tool designed to link marketing and the contact center. http://www.dmnews.com/linking-marketing-and-customer-service-data-to-get-close-to-customers/article/258570/ Tue, 11 Sep 2012 21:52:40 GMT There are three inevitabilities in the world: death, taxes, and information silos—but Aprimo is attempting to drive customer engagement with a tool designed to link marketing and the contact center. Direct Marketing News KANA Software, Inc. has acquired contact center technologies provider Sword Ciboodle http://www.dmnews.com/kana-acquires-contact-center-technology-provider-ciboodle/article/249679/ Tue, 10 Jul 2012 20:27:29 GMT KANA Software, Inc. has acquired contact center technologies provider Sword Ciboodle Direct Marketing News Caller ID is supposed to be a bulwark when it comes to unwanted calls. Not anymore. http://www.dmnews.com/whos-calling-who-knows/article/217478/ Wed, 23 Nov 2011 17:01:01 GMT Caller ID is supposed to be a bulwark when it comes to unwanted calls. Not anymore. Direct Marketing News Butterball has named Young & Rubicam New York its agency of record. The relationship took effect last week and was announced November 22. http://www.dmnews.com/butterball-names-yr-ny-aor/article/192106/ Tue, 23 Nov 2010 00:56:00 GMT Butterball has named Young & Rubicam New York its agency of record. The relationship took effect last week and was announced November 22. Direct Marketing News E-commerce retailer Quidsi today launched its third e-commerce site, BeautyBar.com, carrying luxury beauty products with a price point ranging from $20 to a $715 anti-aging cream. http://www.dmnews.com/quidsi-launches-third-e-commerce-site-beautybarcom/article/190041/ Tue, 02 Nov 2010 16:41:56 GMT E-commerce retailer Quidsi today launched its third e-commerce site, BeautyBar.com, carrying luxury beauty products with a price point ranging from $20 to a $715 anti-aging cream. Direct Marketing News http://www.dmnews.com/united-dont-call-us/article/150605/ Fri, 20 Feb 2009 21:37:30 GMT Direct Marketing News