Articles tagged with Customer Feedback from Direct Marketing News http://www.dmnews.com/customer-feedback/topic/19305/ Articles tagged with Customer Feedback from Direct Marketing News Direct Marketing News web@haymarketmedia.com no Turn Feedback Into Interaction One-off, one-ways surveys fall short with customers http://www.dmnews.com/turn-feedback-into-interaction/article/289468/ Thu, 18 Apr 2013 17:15:24 GMT One-off, one-ways surveys fall short with customers Direct Marketing News Which Brands Are the Most Functional, Accessible, and Emotional? The 2013 Temkin Experience Ratings examines 246 large organizations for how well they address customer needs in three basic areas. http://www.dmnews.com/which-brands-are-the-most-functional-accessible-and-emotional/article/283210/ Wed, 06 Mar 2013 15:36:30 GMT The 2013 Temkin Experience Ratings examines 246 large organizations for how well they address customer needs in three basic areas. Direct Marketing News Are You (Listening) Taking Action? Companies should "listen" to customers—but action is what really matters. http://www.dmnews.com/are-you-listening-taking-action/article/281628/ Fri, 01 Mar 2013 05:00:00 GMT Companies should "listen" to customers—but action is what really matters. Direct Marketing News Does your marketing have a memory? Building an understanding of customers over time helps marketers deliver a compelling customer experience http://www.dmnews.com/does-your-marketing-have-a-memory/article/272754/ Fri, 14 Dec 2012 21:59:10 GMT Building an understanding of customers over time helps marketers deliver a compelling customer experience Direct Marketing News Not your mother's holiday shopping Five ways marketers can use mobile during the holiday season to start building relationships that will improve revenue this year and next. http://www.dmnews.com/not-your-mothers-holiday-shopping/article/268949/ Wed, 21 Nov 2012 12:00:00 GMT Five ways marketers can use mobile during the holiday season to start building relationships that will improve revenue this year and next. Direct Marketing News News Bytes: Marketing news from across the industry Quick access to insightful data is a theme among new releases; FTC and MMA take action. http://www.dmnews.com/news-bytes-marketing-news-from-across-the-industry/article/264722/ Mon, 22 Oct 2012 19:22:27 GMT Quick access to insightful data is a theme among new releases; FTC and MMA take action. Direct Marketing News Storybuilding: how customer involvement leads to happily-ever-after Customer feedback can help companies write their brand story. http://www.dmnews.com/storybuilding-how-customer-involvement-leads-to-happily-ever-after/article/261591/ Mon, 01 Oct 2012 19:00:08 GMT Customer feedback can help companies write their brand story. Direct Marketing News The Danger(s) of Not Getting Consumer Feedback Using customer feedback to inform marketing decisions is a must in today's environment of outspoken consumers and social influence. http://www.dmnews.com/the-dangers-of-not-getting-consumer-feedback/article/258607/ Wed, 12 Sep 2012 02:46:52 GMT Using customer feedback to inform marketing decisions is a must in today's environment of outspoken consumers and social influence. Direct Marketing News Customer experience as a marketing asset Office Depot's marketing insight comes straight from its customers: feedback on what they value most. http://www.dmnews.com/customer-experience-as-a-marketing-asset/article/248293/ Sat, 30 Jun 2012 20:37:03 GMT Office Depot's marketing insight comes straight from its customers: feedback on what they value most. Direct Marketing News