Q&A: Emailing With the Customer in Mind

Q&A: Emailing With the Customer in Mind

Kerry Reilly, director of product marketing for Adobe Campaign, reveals how marketers can leverage data and email to address customers' needs; plus her top email marketing pet peeve.

15 Insights and Observations From Marketing Leaders

15 Insights and Observations From Marketing Leaders

With advice, declarations, and revelations flowing from a cast of marketing leaders, the 2015 Marketing&Tech Innovation Summit was buzzing. Here, a few of the many thoughts that caught my attention.

Marketing Is in High-Growth Mode

Marketing Is in High-Growth Mode

Last year direct mail spending grew 2.7%—due in large part to increases in mailing and production costs.

Psychological Marketing Trumps Social Media Marketing in 2015

Psychological Marketing Trumps Social Media Marketing in 2015

Insight into customers' emotions will help marketers turn their frowns upside-down.

Rumor Has It (All Wrong): Answers

Rumor Has It (All Wrong): Answers

A rumor has the new CMO at odds with her team. See how our readers would tackle this thorny situation.

Marketing Do's and Don'ts for 2015

Marketing Do's and Don'ts for 2015

Here, marketing forecasts, predictions, and recommendations from nearly 100 analysts, pundits, and practitioners about what to expect in the New Year.

Shush! Let's All Be a Little Quieter in 2015

Shush! Let's All Be a Little Quieter in 2015

As the social noise increases, customers will increasingly tune out. So, in 2015 think quality over quantity.

Gratitude: Business Strategy or Common Courtesy?

Gratitude: Business Strategy or Common Courtesy?

Marketers have to mind more than just their P's and Q's.

Will 2015 Be The Year of Sales and Marketing Integration?

Will 2015 Be The Year of Sales and Marketing Integration?

Enough with the excuses. Getting sales and marketing to work together shouldn't be that hard.

Advice for the Young Marketer in 2015

Advice for the Young Marketer in 2015

Five experienced marketers share what they wish they had known when starting their careers.

609,000 Reasons to Rethink Marketing

609,000 Reasons to Rethink Marketing

Hydration brand CamelBak relies on advocates to energize customers.

Key Retailers' Mobile Sites Don't Support Gift Card Buyers

Key Retailers' Mobile Sites Don't Support Gift Card Buyers

Give the gift of simplicity this holiday season.

7 Musts for Online Behavioral Advertising

7 Musts for Online Behavioral Advertising

How to keep behavior-based ads valuable, safe, and secure

Salespeople: Hire Marketing as Your Dating Consultant

Salespeople: Hire Marketing as Your Dating Consultant

Why marketers make good wingmen for salespeople.

 
 
 
 
 

Latest Spotlight Columns

Shush! Let's All Be a Little Quieter in 2015

As the social noise increases, customers will increasingly tune out. So, in 2015 think quality over quantity.

Will 2015 Be The Year of Sales and Marketing Integration?

Enough with the excuses. Getting sales and marketing to work together shouldn't be that hard.

609,000 Reasons to Rethink Marketing

Hydration brand CamelBak relies on advocates to energize customers.

Key Retailers' Mobile Sites Don't Support Gift Card Buyers

Give the gift of simplicity this holiday season.

7 Musts for Online Behavioral Advertising

How to keep behavior-based ads valuable, safe, and secure

Salespeople: Hire Marketing as Your Dating Consultant

Why marketers make good wingmen for salespeople.

The Psychological Power of Giving

Why it's better to give than to receive.

Why Xerox's Content Marketing Is Worth Copying

4 elements that the business service provider focuses on to grow its digital magazine

Don't Just Listen to the Customer, Act on What You Learn

Remember, actions speak louder than words.

Shot by Both Sides

The average tenure of B2B sales leaders is 18 months. Here's why marketers should pay attention to that turnover rate.

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