Building Direct Connections

Advertisers today—whether B2C or direct-to-consumer (D2C)—must build a robust connection directly with prospects by developing a comprehensive, integrated branding and media approach.

A Direct Response to Engagement

Our world of direct response has changed; it's no longer just about generating an immediate response from consumers.

Direct Response, Unbound

Omnichannel changes everything, doesn't it? Historically, direct response strategies have occupied an interesting, but small niche. Not so any longer.

Don't Just Prove ROI, Strive to Consistently Improve It

Ultimately, aligning marketing strategy to short- and long-term ROI targets requires a fundamental shift in mind-set.

Marketing ROI Requires Strong Alignment With Sales

Three words: Align to sales. It's the only way to achieve short- and long-term ROI goals.

Lifetime Customer Value Wins the Game Over Time

The mass of data customers leave behind is of little value unless you unlock that insight and deliver back what is personally compelling to your buyer.

Customer Focus Bridges Short and Long-Term Success

The delicate balance between short- and long-term ROI is a constant battle, often fought across marketing disciplines.

Big Data Doesn't Change Anything (And Changes Everything)

If you're a segmentation purist (and I am), you view segmentation as a strategic tool meant for managing a customer portfolio.

All Customers Are Not Created Equally in Value

The potential ways to use Big Data for customer segmentation are only limited by the imagination of the direct marketer.

Big Data is "Emotional" Data

Today an individual is more than just a user or buyer of products and services. Empowered by their personal devices, people engage with brands in multiple roles.

Get Insight That's Actionable

Big Data is like the population in some emerging countries. There is a lot of it (volume). It's incredibly diverse (variety). And it's growing at an extremely rapid rate (velocity).

Thinking Differently About Data

Big Data is just data. In our experience, however, it does require a new way of thinking because of the possibilities it offers to marketers.

Why Big Data Is a New Ball Game

It is understandable for marketers to feel a little underwhelmed by the Big Data revolution.

Data-Driven Customer Experience

Leveraging the power of Big Data analytics—through the integration of all data elements—is a new approach and a must for the faster decision making required today.

But Do You Love Me?

There's a difference between capturing a customer's wallet and capturing his heart.

Behaviors Trump Emotions

I'm on the side of behavioral loyalty as a more concrete bet when deciding on where to focus.

All Loyalty Is Not Created Equally

Most businesses will take any kind of loyalty they can get, but the truth is that all loyalty is not created equal.

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R2C creates, produces, distributes and measures messages that inspire and compel consumers to do something with a brand to drive commercial advantage. The full-service advertising agency specializes in creative, production, media, analytics and performance.

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