Online shopping

Infographic: The Rising King of Social Sales

Infographic: The Rising King of Social Sales By By

Pinterest rules over Facebook and Twitter when it comes to purchase value.

FreshDirect's Secret to Tantalizing Its Customers

FreshDirect's Secret to Tantalizing Its Customers By

A new recipe for cooking up customer data has this direct seller of groceries in growth mode.

Better Customer Insight Leads to a Stellar Online Experience

Better Customer Insight Leads to a Stellar Online Experience By

J. J. Keller taps IBM to get smart about its online customers.

How Flash Sale Sites Can Thrive in 2013

How Flash Sale Sites Can Thrive in 2013

While questions remain about whether flash sales can be both a successful business model and an effective marketing strategy, investors seem optimistic.

Planning Ahead for the 2013 Holiday Crush

Planning Ahead for the 2013 Holiday Crush

What etailers can learn from 2012 to cash in, profitably, on the sure-to-be hyper-competitive 2013 holiday season.

Use Showrooming to your Advantage

Use Showrooming to your Advantage By

Here's how retail outlets spell nightmare: S-H-O-W-R-O-O-M-I-N-G.

Make the holiday cash registers sing

Make the holiday cash registers sing

Tips for bringing a little cheer to the unpredictable and somewhat dismal holiday sales results brands have become accustomed to over the past four years.

SMBs know a thing or two about social commerce

SMBs know a thing or two about social commerce

Larger retailers may have deep marketing pockets—but they should also keep an eye on their smaller industry counterparts for some valuable lessons.

Online tax debate grows as retailers and states weigh in on the clash

Online tax debate grows as retailers and states weigh in on the clash By

On July 24 the House Judiciary Committee convened for a hearing on the Marketplace Equity Act, one of three bills empowering states to compel online merchants to collect sales tax.

Rotary develops first e-commerce site

Rotary develops first e-commerce site

Rotary, a power equipment replacement parts company, has launched an online store available in the U.S. and Canada.

Laylagrayce.com brings beauty and grace to shopping online

Laylagrayce.com brings beauty and grace to shopping online

Browsing is straightforward and pleasant on home furnishings site Laylagrayce.com.

Lomography.com misses picture-perfect browsing experience

Lomography.com misses picture-perfect browsing experience

Lo-fi camera site could use a little more snap.

Several complaints to lodge against Völkl's ski gear site

Several complaints to lodge against Völkl's ski gear site

Volkl.com site wastes valuable real estate on its homepage.

No stopping e-shopping

No stopping e-shopping

E-commerce channels shape online shopping trends.

Regarding commerce, e-nough is e-nough

Regarding commerce, e-nough is e-nough

Bizspeak is a way to keep from committing to one path in a constantly changing marketplace.

Amazon.com urges exploration but lacks social sharing options

Amazon.com urges exploration but lacks social sharing options

The sheer bulk of content makes on Amazon.com makes the site a little clunky to use and a bit difficult to search.

Marketers must use mobile to encourage brand loyalty

Marketers must use mobile to encourage brand loyalty

Brands must draw on a deluge of mobile-driven customer information in order to engage customers and encourage repeat business.

Holiday sales increase, fall short of expectations

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Total U.S. retail sales generated an estimated $400.6 billion in December, an increase of 6.5% compared with the same month last year, according to a Jan. 12 report from the U.S. Department of Commerce. Total sales for the 2011 calendar year increased 7.7% to $4.7 trillion compared with the prior year, the report said.

B-to-b brands reshape online checkout

B-to-b brands reshape online checkout By

Several b-to-b merchants are taking their cue from consumer-oriented e-commerce sites to provide business customers with a friendlier, streamlined online buying experience.

Lands' End taps Demandware for global e-commerce expansion

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Clothing retailer Lands' End has selected e-commerce platform provider Demandware to support the company's international online operations. The multichannel retailer has launched a cloud-based e-commerce platform in Austria, Germany, France, the UK and Sweden.

'Allure' adds e-commerce functionality to its website

'Allure' adds e-commerce functionality to its website By

Allure magazine has relaunched its website to include e-commerce features. The beauty publication partnered with e-commerce company Quidsi to add access to 2,200 products to the site.

Amazon.com, O.co terminate affiliate ad contracts in California

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Amazon.com and O.co (aka Overstock.com) have canceled their California affiliate advertising contracts as a result of the state's July 1-enacted sales tax law, which requires out-of-state retailers to collect 7.25% base tax on online purchases made by in-state residents.

Overstock.com teams with Tour de France on sweepstakes

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Overstock.com is conducting a sweepstakes, sponsored by the Tour de France, to engage consumers in the "active lifestyle demographic," said Stormy Simon, SVP of customer experience at the company. The "On Tour with Tour de France" sweepstakes, which will run through May 30, will give one consumer a trip to France for the cycling event.

Online Easter spending to increase this year: NRF

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The average online shopper will spend $225 on Easter items this year, about $96 more than offline shoppers, according to a study released by the National Retail Federation on April 7. However, only 14.8% of consumers will make Easter purchases online, according to the survey.

ShopRunner, Domino's partner on sweepstakes

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ShopRunner, a members-only shopping website, and Domino's Pizza launched an online sweepstakes April 5 to recruit new ShopRunner members and to entice Domino's customers to order online. Consumers can sign up online for a free 30-day ShopRunner trial membership to become eligible for the sweepstakes, which will run through April 25.

EBay to acquire GSI Commerce

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EBay has agreed to acquire e-commerce and interactive marketing services provider GSI Commerce for approximately $2.4 billion, the companies said March 28. The acquisition is expected to close in the third quarter.

Walgreens acquires Drugstore.com

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Walgreens has agreed to acquire online pharmacy retailer Drugstore.com for $409 million, the drug store chain said March 24. Drugstore.com will continue to operate independently in the near term. Dawn Lepore, Drugstore.com CEO and chairman, will report directly to Walgreen's president of e-commerce, Sona Chawla.

Women more likely to shop, research products online after giving birth: report

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Women are more likely to begin shopping and researching products online after becoming a parent, according to the findings of Totsy's first annual "Mom Shopping Trends" report.

Is your business prepared for widespread consumer e-commerce comfort?

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Consumers are becoming more comfortable shopping online and on mobile devices. Is your business prepared?

Your ads don't have to annoy consumers

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You ever find yourself baffled by the ads that appear along the margins of a given web page? Because I'm the CRM reporter here at Direct Marketing News, I often run searches for CRM companies and products. Because of behavioral tracking, the almighty "Internet" knows this; so whenever I'm browsing a site, even if the site has nothing to do with CRM, I'll see advertisements for Salesforce Chatter.

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