Online Retail

Online Retailers Feeling the Winter Blues

Online Retailers Feeling the Winter Blues

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Customer satisfaction with online retail is at the lowest level in 12 years, though overall retail satisfaction continues to rise.

J.Hilburn's Customer Experience Is Made to Order

J.Hilburn's Customer Experience Is Made to Order

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Say what you will about direct selling, for custom men's luxury clothier J.Hilburn, direct-to-consumer is the perfect fit.

Mobilizing for Cyber Monday

Mobilizing for Cyber Monday

If your mobile site is not ready for Cyber Monday, don't worry—there are things you can do any time to get started on the road to optimization success.

Market development funds: Innovated

Market development funds: Innovated

In a time when traditional advertising and marketing strategies are losing effectiveness, guided selling gives partner marketing teams a more effective way to utilize MDF to educate consumers, increase conversions, and drive lifetime value.

Will Amazon's shipping change retail?

Will Amazon's shipping change retail?

Amazon is expanding its nationwide network of warehouses as part of a plan to enable same-day delivery of products to customers—an exciting possibility for consumers, but a daunting one for retailers.

Online tax debate grows as retailers and states weigh in on the clash

Online tax debate grows as retailers and states weigh in on the clash

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On July 24 the House Judiciary Committee convened for a hearing on the Marketplace Equity Act, one of three bills empowering states to compel online merchants to collect sales tax.

Outdoor retailers use NetSuite to integrate e-commerce

Outdoor retailers use NetSuite to integrate e-commerce

NetSuite announced August 3 the signing of three new accounts—Hydro Flask, Solio, and X-1 headphones—at the Outdoor Retailer Summer Market at the Salt Palace Convention Center in Salt Lake City.

Walmart.com CEO: Mobile is the future

Walmart.com CEO: Mobile is the future

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Walmart.com president and CEO Joel Anderson said mobile will be key to the future of successful e-commerce sites during his June 6 keynote address at the Internet Retailer Convention & Exhibition.

The Container Store enhances digital catalogs

The Container Store enhances digital catalogs

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The Container Store has selected Zmags to handle its multichannel digital catalogs.

Lockerz acquires Chick Approved

Lockerz acquires Chick Approved

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Seattle-based social rewards company Lockerz acquired online fashion community Chick Approved.

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Featured Articles

Turning Big Data Into Smart Data

Turning Big Data Into Smart Data

It doesn't matter how much data you have if you don't integrate your data sets, says market researcher Matthias Hartmann.

5 Reasons to Rethink Radio Right Now

5 Reasons to Rethink Radio Right Now

Radio version 2014 delivers an exciting palette of marketing tools to make the medium of sound more effective for direct response advertisers.

Brands Have Lost Control, and It's OK

Brands Have Lost Control, and It's OK

How marketers can navigate the new customer engagement era.