OKS-Ameridial Wins Inbound Work on Supplements

Share this article:
Berkeley Premium Nutraceuticals hired OKS-Ameridial Worldwide, North Canton, OH, to provide inbound call support on sales of its non-prescription supplements.


Financial details of the contract were not disclosed. Among Berkeley's products are Avlimil and Enzyte, a "natural male enhancement" that is promoted from DRTV ads.


Berkeley picked an outsourced teleservices provider because of call volume increases after the company became a NASCAR sponsor and also stepped up its DRTV campaigns. OKS-Ameridial will assist Berkeley with call spikes, provide customer service support and transmit orders.


OKS-Ameridial has assigned 68 agents to Berkeley and plans to double the size of the team over the next few weeks. The teleservices provider also may open additional call centers to service the new client.


Share this article:
You must be a registered member of Direct Marketing News to post a comment.
close

Next Article in News

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in News

Hawk Search Widens its Global Reach

Hawk Search Widens its Global Reach

Hawk Search's solution offers support for more than twice as many languages as other site search providers, according to the company.

Candidates Offer Change In The Form of Targeting

Candidates Offer Change In The Form of Targeting

A campaign for Ben Carson raised $2.8 million despite his lack of cooperation.

Target Names Retail Veteran Brian Cornell as CEO

Target Names Retail Veteran Brian Cornell as CEO

He leaves the top job at PepsiCo Foods to take the spot vacated by Greg Steinhafel in the aftermath of the data breach.