OfficeMax Launches Online Customer Survey

Share this article:
Office supply retailer OfficeMax debuted an online customer service feedback survey yesterday for use by in-store customers. The company said it expects the survey will help gauge customer sentiment and satisfaction in areas like service, pricing and products.


After making a purchase, customers can enter a transaction code printed on their store receipt online, then answer a short series of questions. As an incentive, in-store customers will be entered into a weekly drawing for OfficeMax gift cards each time they make a purchase.


Share this article:
close

Next Article in Multichannel Marketing

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in Multichannel Marketing

Metal Mulisha Races Towards Customization

Metal Mulisha Races Towards Customization

The motocross apparel company boosts mobile and Web conversions through product recommendations and personalized search.

Nielsen Allies With Pointlogic on Cross-Channel Planning

Nielsen Allies With Pointlogic on Cross-Channel Planning

Aim is to develop a "next generation" media planning tool.

If Only Engendering Loyalty Was as Easy as Clicking Your Heels

If Only Engendering Loyalty Was as Easy as ...

Rack Room Shoes combines data, research, and mobile email to deliver a high-heeled digital loyalty program.