NWA's Internet Check-In Goes National

Share this article:
Northwest Airlines will begin offering nationwide Internet check-in to its customers today at www.nwa.com after launching the service in 27 major markets earlier this fall.


The service requires passengers to give their name, confirmation number and a major credit card number. Users then will be asked a series of security questions. Next, passengers will be able to print their boarding pass from their computer.


The service will be available up to 90 minutes prior to departures and requires the customers to present identification at the boarding door. Passengers with luggage can check their bags at a Northwest skycap station at the airport.


According to the airline, 10,000 customers used the service during Thanksgiving weekend.


NWA, Minneapolis, is offering 2,000 frequent-flier miles per round-trip flight for customers that use the Internet check-in. The nationwide launch follows a series of Internet, wireless and kiosk customer service additions made this year.
Share this article:
close

Next Article in Digital Marketing

Follow us on Twitter @dmnews

Latest Jobs:

Featured Listings

More in Digital Marketing

Good Descriptions Rate More Than Good Reviews

Good Descriptions Rate More Than Good Reviews

Price still rules as an online purchase influencer, says a new survey, but basic brand assets should not be ignored in online product presentations.

For CMOs, A Tale of Two Situations

For CMOs, A Tale of Two Situations

A survey of 525 chief marketers finds them voyaging between digital discovery and digital deliverance, riding out turbulent trends to positions of newfound respect.

Is Native Advertising an Evolution or a Mutation?

Is Native Advertising an Evolution or a Mutation?

Was there truth to John Oliver's rant or was the comedic host unfair in his admonishments?