Northwest Shutting Reservation Center

Share this article:
Northwest Airlines will close its reservations center in Long Beach, CA, in December and eliminate 250 positions, leaving the airline with six call centers, the company said yesterday.


The cut positions involve 250 telephone reservation agents, who will be eligible for transfer to other Northwest call centers, the airline said. In addition, Northwest will close urban ticket offices in New York, Bloomington, MN, and San Jose, CA.


The airline's remaining call centers are in Baltimore, Chisholm, MN, Detroit, Minneapolis, Seattle and Tampa, FL.


Northwest also is shutting a 1,450-employee aircraft maintenance center in Atlanta. Between the call center and aircraft maintenance center, 100 management positions will be eliminated, the airline said.


Share this article:

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in News

NBA Names Insurance Exec as its CMO

NBA Names Insurance Exec as its CMO

Nationwide and State Farm veteran Pamela El takes the league's marketing helm next month.

Bloomberg Names Bigley CMO

Bloomberg Names Bigley CMO

Communications chief Deirdre Bigley is appointed head of global marketing for the business and financial news company.

2014 Essential Guide to Omnichannel Marketing

2014 Essential Guide to Omnichannel Marketing

The 2014 Essential Guide to Omnichannel Marketing—everything you need to know about Omnichannel, all in one spot. Read on for insight.