Nordstrom Seeks to Expand Fulfillment, Call Centers

Share this article:

Nordstrom Inc. announced Aug. 29 plans to expand its fulfillment and contact centers in Cedar Rapids, IA.

Scheduled for completion in spring 2008, the expansion will coincide with the Seattle-based department store chain's update of its direct business inventory systems. That project will tie the direct business inventory system in with the store system, creating a single view of inventory across channels and providing a more seamless shopping experience for customers online at www.nordstrom.com, in-store or by phone.

Pending local approvals, Nordstrom plans a multimillion-dollar expansion to almost double the current square footage of its Cedar Rapids facility, adding 258,000 square feet to the current 320,000. The expansion will create room for 500 additional jobs in both the fulfillment and contact centers. This marks the second expansion for the company at this location since opening in 1997.

Share this article:
close

Next Article in Multichannel Marketing

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in Multichannel Marketing

Generating Loyalty for Brands and Retailers in an Omnichannel World

Generating Loyalty for Brands and Retailers in an ...

Harnessing personas, loyalty programs, and new technologies can help marketers better connect with customers.

News Byte: Salesforce Forms Unit to Focus on Verticals

News Byte: Salesforce Forms Unit to Focus on ...

The industries business unit, led by ex-White House CIO Vivek Kundra, will serve six industry groupings.

Columbia U. Puts the "Do" in "Donation"

Columbia U. Puts the "Do" in "Donation"

Columbia University raises nearly $7 million in donations in just 24 hours with a combination of social media, live events, and gamification.