August 28, 2008

News


Upromise adds Mall Networks to shopping services

Lauren Bell June 18, 2008

College-savings service Upromise is now using Mall Networks 3.0 to make its online shopping mall more user-friendly and engaging. Mall Networks, a provider of merchant-funded loyalty programs, is offering personalized comparison shopping and enhanced search on the Upromise site.
 

Nonprofits tap Convio for integrated CRM

Lauren Bell June 17, 2008

Mobile Loaves and Fishes and Trisomy 18 Foundation, along with a handful of other nonprofits, have deployed Convio Inc.'s Aikido CRM platform. Aikido, Convio's new, Web-based, on-demand program, tracks all constituent interactions across all channels for nonprofit clients.
 

AOL looks to Clarabridge for customer data

Lauren Bell June 16, 2008

AOL has tapped Clarabridge and its new Content Mining Platform (CMP) in a push to gather better customer feedback and improve customer loyalty. Clarabridge recently released version 3.0 of the CMP, which includes a guided discovery interface, enterprise-level deployment and other enhancements.
 

I-Centrix partners with Catalog Choice

Ellen Keohane June 16, 2008

I-Centrix, a provider of database and data management services, announced today a partnership with free opt-out service Catalog Choice. "I-Centrix is an ideal place to complete the loop between Catalog Choice, the consumers and the catalogers themselves," said Bob Gaito, CEO of I-Centrix.
 

Spotlight conversation: Measuring every response

Lauren Bell June 12, 2008

Peppers & Rogers Group's Rogers says there's no such thing as no response.
 

Column


Lost leads surveys, effective CRM strategy keys to success

Steven Kleber, president and founder, Kleber & Associates Marketing & Communications June 18, 2008

Today's companies have a variety of tools at their fingertips to determine customer leads and qualified prospects, including list buying and building, Web research and old school cold calling.
 

DMNews' Essential Guide to Lists, Database Marketing & Data Services

Automated campaigns will define best practices

Crystal Uppercue, marketing manager, EU Services June 18, 2008

Here's what you already know: As marketers implement more sophisticated customer relationship management sys­tems, databases gather richer content. Integrate what you have with predictive modeling techniques and you're set to hit the market with wonderfully personalized communications. Custom­ized messages, in turn, open awesome opportunities for jacking up response and improving ROI.
 

The DMNews Essential Guide to Lists, Database Marketing and Data Services is now online

January 28, 2008

The DMNews Essential Guide to Lists, Database Marketing and Data Services is available as a PDF. Click on the image or headline to download it.
 




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