RMH Expands Inbound Service for Nextel
The contract expansion results from growth in Nextel's business, according to RMH, which handles customer service-related calls for Nextel. The expansion will occur later this year.
Further details were not released. RMH Teleservices has had a contract to provide inbound customer service for Reston, VA-based Nextel since February 2001.
RMH Teleservices, Bryn Mawr, PA, is a publicly owned teleservices agency. It employs more than 10,000 people and operates about 5,500 workstations in 25 facilities in the United States and Canada.