Amazon.com in Patent Suit
Intouch alleges that Amazon violated its patented technology, which allows users to listen to a sample of a CD before making a purchase.
Kelly Cook moves over from DSW, where she championed digital and omnichannel strategies.
How Mr. Sunny surprised, engaged, and delighted winter-bound commuters with free beach trips.
Slicing and dicing customers based on behaviors, needs, or profitability is nice, but leveraging all three is the real secret to success.