New Overseas Business Raises Sitel Revenue, Profit
Sitel's revenue for the quarter was $193 million, up 4.9 percent from the same period in 2001. Net income was $2.7 million, up from $1.7 million.
New contracts with the Royal Bank of Scotland and the taxing authority of Spain contributed to Sitel's performance, said Jim Lynch, Sitel chairman/CEO. Revenue from clients obtained in the past 12 months totaled $16.3 million during the quarter.
Sitel, Baltimore, has contact centers in more than 20 countries and manages about 1.5 million customer contacts daily.