New Access Settles Slamming Charges

Share this article:
Telecommunications provider New Access Communications agreed to pay $2 million to settle a 10-state lawsuit accusing the company of slamming, the Minnesota attorney general's office said last week.


Slamming is the switching of a consumer's telephone service without permission.


Consumers also complained that New Access telemarketers pretended to be from a different phone company and falsely promised savings without disclosing that "package prices" did not include long distance and extra features, the Minnesota attorney general's office said.


Other states in the settlement are Colorado, Iowa, Michigan, Montana, Nebraska, North Dakota, Ohio, Texas and Wisconsin. Of the $2 million to be paid, $1 million will be used to reimburse consumers for bills, $750,000 will go to the states and $250,000 will be placed in a trust for restitution to victims who can claim an additional $50 payment.


Share this article:
You must be a registered member of Direct Marketing News to post a comment.

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in News

Candidates Offer Change In The Form of Targeting

Candidates Offer Change In The Form of Targeting

A campaign for Ben Carson raised $2.8 million despite his lack of cooperation.

Target Names Retail Veteran Brian Cornell as CEO

Target Names Retail Veteran Brian Cornell as CEO

He leaves the top job at PepsiCo Foods to take the spot vacated by Greg Steinhafel in the aftermath of the data breach.

NBA Names Insurance Exec as its CMO

NBA Names Insurance Exec as its CMO

Nationwide and State Farm veteran Pamela El takes the league's marketing helm next month.