Multichannel sellers invest in e-commerce
1-800-Flowers.com is integrating the e-commerce operations for its 14 brands, which had operated as siloed systems, on one platform from IBM WebSphere Commerce, with an eye toward driving efficiency and enhancing the sites. "We realized we weren't going to grow if we didn't address [the lack of integration]," said Duke Marr, VP, e-commerce product management at 1-800-Flowers.com.
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