What to have on your database shopping list

Share this content:
Jack Sturn, SolutionSet
Jack Sturn, SolutionSet

When shopping for a database marketing services company, there are “must-haves” that should be on everyone's list. Most marketers would agree that the following attributes are important:

  • A multichannel database solution to support our marketing activities in today's complex, multichannel, multi-touch environment

  • Marketing efforts that are enhanced by refining name and address quality and linkage across channels, reducing data redundancy, improving prospect marketing, providing better analytics and modeling, and leveraging Web analytics more effectively

  • Better and more integrated consumer preference data, improving my ability to understand my customers and prospects with a 360-degree view of all their interactions and behaviors, while allowing me to capture revenues and costs

  • A more intelligent sales allocation method that accurately portrays the costs of acquiring and keeping consumers with visibility to those costs at the promotion channel level, ultimately allowing me to optimize contact strategies

  • A solution that will lower my costs and improve my ability to make insightful business decisions, using standardized and automated reporting

The marketing services business is not simply about building a data warehouse, bolting on a business intelligence tool, deduping names, performing address hygiene, building websites and developing creative content. At the end of the day, a service provider should discuss ways in which they can enhance your ROI through a combination of online and offline vehicles.

If I'm shopping for a database marketing services company, I'm looking for the above needs to be satisfied using a database architecture that separates the root data  management components from the analytic and reporting elements and allows analytic components to be “snapped in” based on my unique needs.

This modularized framework should enable the phasing of analytic and reporting needs across time without incurring additional, restricting costs, and it should support detail data at raw and summarized levels to ensure capabilities, reduce complexities and improve performance. Couple this with direct access to my data so I may gain actionable insights for campaign execution, whether online, offline or both, and some outside-the-box thinking that gives me a set of solutions for business, marketing and technology, and I think I've found a great partner.

Jack Sturn is president of data management at SolutionSet.

Loading links....
close

Next Article in Multichannel Marketing

Sign up to our newsletters

Company of the Week

Since 1985, Melissa Data has helped thousands of companies clean, correct and complete contact data to better target and communicate with their customers. We offer a full spectrum of data quality solutions, including global address, phone, email, and name validation, identify verification - available for batch or real-time processes, in the Cloud or on-premise. Our service bureau provides dedupe, email/phone append and geographic/demographic append services for better targeting and insight. For direct mailers, Melissa Data offers easy-to-use address management/postal software, list hygiene services and 100s of specialty mailing lists - all with competitive pricing and excellent customer service.

Find out more here »

DMN's Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here