Taction Expands Teleservices Contract With Lighthouse

Share this content:
Teleservices agency Taction has expanded its agreement to provide inbound teleservices for Lighthouse International, a nonprofit organization that assists the visually impaired.


Taction, Waldoboro, ME, said yesterday it is now handling the majority of customer telephone orders from The Lighthouse Catalog, which contains products for people with vision impairments. The teleservices agency said it is maintaining round-the-clock teleservices support for the catalog with its team of specially trained telephone agents.


Taction began doing business with Lighthouse International earlier this year. The agency has a single call center and is Maine's first independent teleservices company, with 200 year-round and seasonal employees.


close

Next Article in Multichannel Marketing

Sign up to our newsletters

Company of the Week

Since 1985, Melissa has helped thousands of companies clean, correct and complete contact data to better target and communicate with their customers. We offer a full spectrum of data quality solutions, including global address, phone, email, and name validation, identify verification - available for batch or real-time processes, in the Cloud or on-premise. Our service bureau provides dedupe, email/phone append and geographic/demographic append services for better targeting and insight. For direct mailers, Melissa offers easy-to-use address management/postal software, list hygiene services and 100s of specialty mailing lists - all with competitive pricing and excellent customer service.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above