Gas savings prompt more online spending

Share this content:

Consumers have increased the amount of money they are spending online in part as a way to save on gas, according to a new report released by Decision Direct Research, the marketing research division of Millard Group Inc.

The survey of 55,000 consumers showed that 19 percent of respondents have "significantly" increased their online spending over the past year and another 39 percent report that their spending has increased "slightly."

When asked why they increased their Internet shopping, "saves gas" posted an increase of 13 points over 2006 while "saves time" increased by six points.

However, while consumers are shopping the Internet more regularly, they are less likely to recommend the Web site they just shopped from compared to three years ago. One reason may be frustration with out-of-stock situations, according to Decision Direct, Peterborough, NH. Between 2004 and 2007, the number of respondents giving Internet retailers scores of "excellent" and "good" for product availability dropped from 85 percent to 76 percent. Scores for "good value for the money" continue to slip as well.

The report reflects a shift in how online buyers access a retail Web site as well. In 2005, 24 percent of the respondents indicated that it was "the receipt of a link from the merchant" that prompted them to go to a site. By 2007, this number increased to 38 percent.

The use of search engines decreased from 15 percent of respondents to 13 percent during the same period; bookmarks from 25 percent to 20 percent; and entering a URL address directly from 32 percent to 24 percent.

The number of respondents reporting that they visited the Web site when they received an e-mail promotion increased from 45 percent in 2005 to 62 percent in 2007.

Loading links....
close

Next Article in Multichannel Marketing

Sign up to our newsletters

Company of the Week

We recently were named B2B Magazine's Direct Marketing Agency of the Year, and with good reason: We make real, measureable, positive change happen for our clients. A full-service agency founded in 1974, Bader Rutter expertly helps you get the right message to the right audience at the right time through the right channels. As we engage our clients' audiences along their journey, direct marketing (email, direct mail, phone, SMS) and behavioral marketing (SEM, retargeting, contextual) channels deliver information relevant to the needs of each stage. We are experts at implementing and leveraging marketing technologies such as CRM and marketing automation in order to synchronize sales and marketing communications. Our team of architects and activators plan, execute, measure and adjust in real time to ensure the strategy is working as needed and change things if it's not.

Find out more here »

DMN's Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here