FutureCall Changes Ownership, Name

Share this content:
FutureCall Telemarketing West Inc., a teleservices firm with 1,100 workstations, has shortened its name to FutureCall after its acquisition by a private investment company.


The identity of the investment company was not disclosed. The company, which changed hands earlier this month, will keep its headquarters in Colorado Springs, CO, and maintain its four call centers in Colorado Springs; Augusta, GA; Dunmore, PA; and Hastings, NE.


FutureCall announced a new executive team and said it would begin an initiative to improve the company's technology infrastructure. Planned improvements include expansion of the firm's outbound calling and inbound call handling capabilities, and the addition of features such as digital call recording, interactive voice response, graphical user interface, voice-over-Internet protocol and Web integration.


The technological expansion is expected to be complete by the end of the year. Further details about the transition to the new ownership were not disclosed.


close

Next Article in Multichannel Marketing

Sign up to our newsletters

Company of the Week

PAN Communications is an award-winning integrated marketing and public relations agency for B2B technology and healthcare brands. PAN's data-driven approach allows the firm to specialize in public relations, social media, content and influencer marketing, and data and analytics. PAN partners with brands to create unique, integrated campaigns that captivate audiences.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above