Convergys to Shutter Call Center in WA

Share this content:
Teleservices giant Convergys Corp. said Friday that it will close a technical support call center in Kirkland, WA, on June 16, according to reports.


The center, located in a Seattle suburb, employed 360 workers. It was one of two help-desk customer contact centers that Convergys purchased from Keane Inc., Boston, in February for $15.7 million.


The other center, located in Tucson, AZ, will remain open. Convergys said the closure was part of a consolidation of its call center facilities. Laid-off workers will be offered the options of a transfer or a severance package. Convergys, Cincinnati, employs about 45,000 people in 50 locations worldwide.


This article is part of the DMNPolitics site, in partnership with Fluent. Click on the footer to see all of our content about the 2016 Election

Loading links....
close

Next Article in Multichannel Marketing

Sign up to our newsletters

Latest Jobs:

Featured Listings