Motorola Selects EDS

Share this article:
EDS, an e-business and information technology services vendor said yesterday that Motorola selected it to provide fulfillment and other services from its suite of customer relationship management offerings to support Motorola's new manufacturer/direct-to-reseller distribution model.


EDS, Plano, TX, will provide product fulfillment services and CRM resources including order management, customer interaction center service and distribution for Motorola Messaging Express.


"When faced with quickly adding a new distribution model, we needed a company that has demonstrated substantial experience in wireless logistics," said Miguel Pellon, vice president and general manager, Motorola's Wireless Messaging. "EDS has the resources and infrastructure in place to meet the aggressive timetable our market demands."


EDS services will include:


• Call center fulfillment services.


• Integrated catalog and inventory capabilities.


• Distribution, including warehousing, pick, pack, customization and custom packaging.


• Payment processing.


• Inventory and transaction reporting and management.


• Returns management
Share this article:
You must be a registered member of Direct Marketing News to post a comment.
close

Next Article in Digital Marketing

Follow us on Twitter @dmnews

Latest Jobs:

Featured Listings

More in Digital Marketing

Less Than Half of Marketers Say the C-Suite "Gets" Digital

Less Than Half of Marketers Say the C-Suite ...

The long road to digital marketing leadership starts with organizational alignment, a study finds.

Candidates Hook Into Twitter

Candidates Hook Into Twitter

A digital agency for politicians puts the power of presidential electioneering into the hands of Congressional campaigns.

China to Launch its Own Operating System

China to Launch its Own Operating System

A desktop version of the OS is set to begin competing with Apple, Google, and Microsoft in October.