Microsoft expands reach of CRM program

Share this article:
Microsoft to acquire Rapt
Microsoft to acquire Rapt

Microsoft is continuing to test its Microsoft-hosted CRM product, Dynamics CRM Live, through its second early-access release of the product.

With Dynamics CRM Live, users can combine online services with their existing productivity applications to manage customer information and business processes. Microsoft  is expanding the product's access for its customers and partners in the United States and Canada.

To use the test program, customers must go through Microsoft-approved Dynamics CRM retailers. Users can sign in to the program using their Windows Live ID.

Microsoft is touting Microsoft Office integration, including Outlook, Word and Excel, and the Microsoft Office's familiar interface as CRM Live's main selling points.

The professional version of the system, Professional Pro, will be available in spring 2008. Users of this program will not be charged a subscription fee for its services until the early access period ends. 

Share this article:
You must be a registered member of Direct Marketing News to post a comment.
close

Next Article in Data/Analytics

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

Featured Listings

More in Data/Analytics

Epicor to Acquire Analytics Provider QuantiSense

Epicor to Acquire Analytics Provider QuantiSense

Retail solutions provider seeks to up its data analytics game for large and midsized retailers.

One Third of Companies Fail to Measure Data Quality ROI

One Third of Companies Fail to Measure Data ...

Twenty percent of companies assume their data quality tools pay off, while another 10% doesn't monitor ROI at all.

Ensighten and Anametrix Unite in an Open Relationship

Ensighten and Anametrix Unite in an Open Relationship

Ensighten's purchase of the analytics company is about giving ultimate ownership of data to marketers, says CEO Josh Manion.