MCI Plans More Call Center Closures, Job Cuts

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MCI will close two telemarketing call centers and cut workforces at two others in yet another job reduction for the telecommunications provider, according to wire reports.


A total of 2,000 jobs will be eliminated, an MCI spokesman told the Associated Press on Friday. MCI will close call centers in Colorado Springs, CO, and Wichita, KS, and reduce staff at its Greenville, SC, and Iowa City, IA, operations.


MCI did not return a call for comment from DM News yesterday. The MCI spokesman said call center operations have been affected by the national no-call list.


MCI has eliminated 14,000 jobs this year. In March, it said it would close three centers in Denver, Phoenix and Niles, OH, and reduce workforces at centers in Alpharetta, GA; Colorado Springs and Springfield, MO, cutting 4,000 jobs.


The company blamed those cuts on the national no-call list as well. Last month, it eliminated another 7,500 jobs throughout the company.


MCI filed for bankruptcy in June 2002, when it was still known as WorldCom. It has faced allegations of $11 billion in fraudulent accounting, and former chief financial officer Scott Sullivan pleaded guilty to federal fraud charges in March.


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