Time Warner Cable Picks Technology Providers

Share this content:
Sun Microsystems and CSG Systems have provided technology infrastructure for Time Warner Cable's 500-seat call center.


Sun Microsystems, Palo Alto, CA, provided workstations and servers for the center, while CSG Systems, Denver, provided customer service representative software. The value of the deal was not released.


Time Warner Cable, New York, provides cable television service to approximately 1.2 million consumers in the New York metropolitan area. The company's call center staff of 600 agents receives an estimated 30,000 calls per day and 10 million calls per year.


close

Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

Brightcove is the world's leading video platform. The most innovative and respected brands confidently rely on Brightcove to solve their most demanding communication challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove enables customers to drive compelling business results.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above