Tech Support Firm Opens Atlanta Call Center

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Computer Generated Solutions, a computer technology services provider, opened a 25,000-square-foot inbound technical support call center Friday in Atlanta.


The center, which opened with 200 agents, was a "fast-track" project, taking only three months from inception to opening, the company said. An additional 50 agents are expected to join the initial staff in early July.


The company also operates technical support call centers in Tampa and Dallas, which seat more than 750 agents. It currently provides support for 500,000 end users and expects to double its capacity with the opening of the center in Atlanta.


Computer Generated Solutions, New York, has provided help desk and technical support services for 20 years.


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