Sitel Cuts 120 at Georgia Center

Share this content:
Teleservices provider Sitel, Omaha, NE, will cut 120 employees from its call center in Savannah, GA, by the end of the year, citing changes and reductions in calling programs by some of the company's clients.

The center employed about 600 prior to the cutbacks, Sitel spokesman Bill Sims said. In some cases, clients asked to switch work being done at the Savannah center to another location, he said.

However, the clients may bring some of the work back in the future, and then some of the cut employees might be asked to return, Sims said. The national no-call list was not cited as a cause of the cutbacks.

In Lubbock, TX, local television news organizations reported the closure of a West Corp. call center with 440 employees, and local government officials cited the no-call list as a reason for the closure. West did not return a phone call for comment on the report.


Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

Brightcove is the world's leading video platform. The most innovative and respected brands confidently rely on Brightcove to solve their most demanding communication challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove enables customers to drive compelling business results.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above