Sitel CEO Resigns; Company Foresees Weak Q1 Revenues

Share this content:
The CEO and the chief financial officer of call center outsourcing firm Sitel were expected to resign today after the company announced a forecast of lower-than-expected first-quarter revenues.

Chairman and company founder James Lynch will replace CEO Phil Clough. Senior vice president James Stevenson will replace CFO Gar Richlin.

The company did not specify reasons for the resignations or the future plans of the departing executives.

Sitel, Baltimore, also lowered its first-quarter 2001 revenue expectations from between $190 million and $195 million to between $180 million and $185 million. The reduction was a result of decreased contract volume among existing clients, particularly those active in campaign-based customer acquisition.

However, Sitel said it expected to see a $9.8 million tax reduction after it elected to treat certain overseas branches of the company as part of the U.S. parent. Including the tax benefit, the company expects to see a profit of between 14 cents and 15 cents per share for the first quarter.

The company also said it began work for a number of promising new U.S. clients.


Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

Since 1985, Melissa has helped thousands of companies clean, correct and complete contact data to better target and communicate with their customers. We offer a full spectrum of data quality solutions, including global address, phone, email, and name validation, identify verification - available for batch or real-time processes, in the Cloud or on-premise. Our service bureau provides dedupe, email/phone append and geographic/demographic append services for better targeting and insight. For direct mailers, Melissa offers easy-to-use address management/postal software, list hygiene services and 100s of specialty mailing lists - all with competitive pricing and excellent customer service.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above