RMH Teleservices Plans Growth After Successful Quarter

Share this content:
RMH Teleservices expects to expand its call center capacities this year, the company said, crediting revenue growth in the previous quarter to increasing demand for its services.


RMH Teleservices, Bryn Mawr, PA, said it would add 2,000 workstations, raising its total to 7,500, in response to new business and the pursuit of new clients in retail and healthcare.


Revenue was $59 million for the company's fiscal first-quarter 2002, covering the three months ended Dec. 31. This was an 81 percent rise over the same period in the previous fiscal year. Net income was $935,000 in the quarter, compared with a $3.3 million loss in the same period of fiscal 2001.


RMH Teleservices said it had continued its policy of diversifying its client base during the quarter. Inbound calls represented 45 percent of business in the period, up from 18 percent in the same period of fiscal 2001.


The company projects revenue of $250 million to $275 million for its fiscal 2002.


close

Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

Since 1985, Melissa has helped thousands of companies clean, correct and complete contact data to better target and communicate with their customers. We offer a full spectrum of data quality solutions, including global address, phone, email, and name validation, identify verification - available for batch or real-time processes, in the Cloud or on-premise. Our service bureau provides dedupe, email/phone append and geographic/demographic append services for better targeting and insight. For direct mailers, Melissa offers easy-to-use address management/postal software, list hygiene services and 100s of specialty mailing lists - all with competitive pricing and excellent customer service.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here