Prerecorded Message Gets Business Owner In Trouble

Share this content:
A Texas judge ordered a local business owner earlier this month to leave his name and home phone number on the prerecorded messages his company broadcasts after a consumer sued him on charges of violating the federal Telephone Consumer Protection Act.


The judge in Houston also ordered Donald Stafford Borden, owner of Lone Star Utility Savers Inc., to pay $5,000 to the consumer and stop making unsolicited prerecorded telephone solicitations.


According to a report in the Houston Chronicle, an attorney for Borden tried to argue that a technical glitch led to the company's autodialer calling the consumer by accident. The consumer who sued had made extensive documentation of the company's telemarketing, including taped recordings of the prerecorded messages and photographs of the consumer's caller ID box showing the phone number from which the messages were coming.


The consumer also claimed he had requested placement on the company's do-not-call list, according to the report.


Sign up to our newsletters

Company of the Week

Since 1985, Melissa has helped thousands of companies clean, correct and complete contact data to better target and communicate with their customers. We offer a full spectrum of data quality solutions, including global address, phone, email, and name validation, identify verification - available for batch or real-time processes, in the Cloud or on-premise. Our service bureau provides dedupe, email/phone append and geographic/demographic append services for better targeting and insight. For direct mailers, Melissa offers easy-to-use address management/postal software, list hygiene services and 100s of specialty mailing lists - all with competitive pricing and excellent customer service.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here