*Predictive Dialers May Violate TSR

Share this content:
Privacy advocates told the Federal Trade Commission yesterday that telemarketers' use of predictive dialers violates the Telephone Consumer Protection Act and the Telemarketing Sales Rule. Robert Bullmash, president of Private Citizen Inc., and Jason Catlett, president of Junkbusters Corp., were participating in the opening session of a two-day roundtable that was part of the FTC's review of the TSR. The rule was established in 1995 to address telemarketing fraud and other telemarketing issues. Predictive dialers call phone numbers automatically, then hang up if a telemarketing agent is unavailable. The privacy advocates suggested that predictive dialers could violate the TSR because of the rule's "intent to annoy" provision, and because the rule requires telemarketers to identify themselves. Other matters discussed at the session included the technical limitations of caller-identification services, privacy implications of database mining technologies, and the sharing of bank account numbers with telemarketers.
close

Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

Brightcove is the world's leading video platform. The most innovative and respected brands confidently rely on Brightcove to solve their most demanding communication challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove enables customers to drive compelling business results.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above