Precision Response Adds 400 Employees to PA Call Center

Share this content:
Teleservices provider Precision Response Corp. added 400 employees to its West Mifflin, PA, contact center to support a customer-care program, the company said yesterday.

The 64,000-square-foot center, opened in 2000, now has nearly 1,000 employees and 521 multimedia workstations. In the past four weeks, PRC has hired and trained employees to provide customer installation and sales support, including credit adjustments, order changes, retention, upselling and account maintenance.

PRC, Fort Lauderdale, FL, is an operating business of IAC/InterActiveCorp. It employs 10,000 consumer-care representatives worldwide and includes subsidiaries Access Direct and Hancock Information Group.


Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

Brightcove is the world's leading video platform. The most innovative and respected brands confidently rely on Brightcove to solve their most demanding communication challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove enables customers to drive compelling business results.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above