Precision Response Adds 400 Employees to PA Call Center

Share this content:
Teleservices provider Precision Response Corp. added 400 employees to its West Mifflin, PA, contact center to support a customer-care program, the company said yesterday.

The 64,000-square-foot center, opened in 2000, now has nearly 1,000 employees and 521 multimedia workstations. In the past four weeks, PRC has hired and trained employees to provide customer installation and sales support, including credit adjustments, order changes, retention, upselling and account maintenance.

PRC, Fort Lauderdale, FL, is an operating business of IAC/InterActiveCorp. It employs 10,000 consumer-care representatives worldwide and includes subsidiaries Access Direct and Hancock Information Group.

Loading links....

Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

We recently were named B2B Magazine's Direct Marketing Agency of the Year, and with good reason: We make real, measureable, positive change happen for our clients. A full-service agency founded in 1974, Bader Rutter expertly helps you get the right message to the right audience at the right time through the right channels. As we engage our clients' audiences along their journey, direct marketing (email, direct mail, phone, SMS) and behavioral marketing (SEM, retargeting, contextual) channels deliver information relevant to the needs of each stage. We are experts at implementing and leveraging marketing technologies such as CRM and marketing automation in order to synchronize sales and marketing communications. Our team of architects and activators plan, execute, measure and adjust in real time to ensure the strategy is working as needed and change things if it's not.

Find out more here »

DMN's Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here