PeopleSoft Releases CRM Application

Share this content:
PeopleSoft, Pleasanton, CA, made available the PeopleSoft CRM Customer Interaction Center yesterday. The application manages customer interactions throughout the customer life cycle, according to PeopleSoft, a provider of e-business applications.

The Customer Interaction Center allows companies to coordinate a consistent customer experience across all customer-facing functions and through all customer communication channels, including the Web, voice, e-mail and wireless devices. PeopleSoft said the software extends the effectiveness of the traditional call center with functions to assist agents in quoting accurate prices. It also can accelerate the processing of customer orders and can serve as a single point of contact for overseeing the entire customer relationship.

PeopleSoft said the center was designed to provide users with consistent customer information across the sales, marketing and service touch points.

Sign up to our newsletters

Company of the Week

Brightcove is the world's leading video platform. The most innovative and respected brands confidently rely on Brightcove to solve their most demanding communication challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove enables customers to drive compelling business results.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above