Northwest Shutting Reservation Center

Share this content:
Northwest Airlines will close its reservations center in Long Beach, CA, in December and eliminate 250 positions, leaving the airline with six call centers, the company said yesterday.

The cut positions involve 250 telephone reservation agents, who will be eligible for transfer to other Northwest call centers, the airline said. In addition, Northwest will close urban ticket offices in New York, Bloomington, MN, and San Jose, CA.

The airline's remaining call centers are in Baltimore, Chisholm, MN, Detroit, Minneapolis, Seattle and Tampa, FL.

Northwest also is shutting a 1,450-employee aircraft maintenance center in Atlanta. Between the call center and aircraft maintenance center, 100 management positions will be eliminated, the airline said.


Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

Brightcove is the world's leading video platform. The most innovative and respected brands confidently rely on Brightcove to solve their most demanding communication challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove enables customers to drive compelling business results.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above