New Overseas Business Raises Sitel Revenue, Profit

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Boosted by new overseas contracts, teleservices agency Sitel Corp. said yesterday that revenue and profit rose for the first quarter of 2002.

Sitel's revenue for the quarter was $193 million, up 4.9 percent from the same period in 2001. Net income was $2.7 million, up from $1.7 million.

New contracts with the Royal Bank of Scotland and the taxing authority of Spain contributed to Sitel's performance, said Jim Lynch, Sitel chairman/CEO. Revenue from clients obtained in the past 12 months totaled $16.3 million during the quarter.

Sitel, Baltimore, has contact centers in more than 20 countries and manages about 1.5 million customer contacts daily.


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