MCI Plans More Call Center Closures, Job Cuts

Share this content:
MCI will close two telemarketing call centers and cut workforces at two others in yet another job reduction for the telecommunications provider, according to wire reports.


A total of 2,000 jobs will be eliminated, an MCI spokesman told the Associated Press on Friday. MCI will close call centers in Colorado Springs, CO, and Wichita, KS, and reduce staff at its Greenville, SC, and Iowa City, IA, operations.


MCI did not return a call for comment from DM News yesterday. The MCI spokesman said call center operations have been affected by the national no-call list.


MCI has eliminated 14,000 jobs this year. In March, it said it would close three centers in Denver, Phoenix and Niles, OH, and reduce workforces at centers in Alpharetta, GA; Colorado Springs and Springfield, MO, cutting 4,000 jobs.


The company blamed those cuts on the national no-call list as well. Last month, it eliminated another 7,500 jobs throughout the company.


MCI filed for bankruptcy in June 2002, when it was still known as WorldCom. It has faced allegations of $11 billion in fraudulent accounting, and former chief financial officer Scott Sullivan pleaded guilty to federal fraud charges in March.


Loading links....
close

Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

Since 1985, Melissa Data has helped thousands of companies clean, correct and complete contact data to better target and communicate with their customers. We offer a full spectrum of data quality solutions, including global address, phone, email, and name validation, identify verification - available for batch or real-time processes, in the Cloud or on-premise. Our service bureau provides dedupe, email/phone append and geographic/demographic append services for better targeting and insight. For direct mailers, Melissa Data offers easy-to-use address management/postal software, list hygiene services and 100s of specialty mailing lists - all with competitive pricing and excellent customer service.

Find out more here »

DMN's Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here