Inbox Insider: IAB pushes for opt-in only

Share this content:

The Interactive Advertising Bureau (IAB) has issued its Email Data Management Best Practices, recommending that e-mail marketers send commercial e-mail only to those who have opted in to receive them, and include an option to unsubscribe. Not a surprise, as most in the industry considers this a best practice — including the FTC, as a part of CAN-SPAM legislation.

The IAB's push for permission-based e-mail marketing can also include third-party e-mail marketing partners, as long as a customer is aware of to what they are opting in. To do this, the IAB recommends safe data collection procedures and list building. The IAB stresses the importance of opting out customers across lists, once they have opted out of one. In addition, the bureau recommends that advertisers should perform due diligence to understand how their partners their data collection procedures and build this into contracts prohibitions.

When it comes to data security, the IAB recommends that senders “should use a one-way encrypted hash to encrypt suppression files that are shared with third parties that send on the sender's behalf, or a third-party bonded mail house” to protect consumers. This can be accomplished through MD5 technology, instead of using plain text.

The IAB also encourages advertisers to seed suppression files used by their publishers on a regular basis to validate proper usage, and recommends using list scrubbing technologies to address this issue.

close

Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

Brightcove is the world's leading video platform. The most innovative and respected brands confidently rely on Brightcove to solve their most demanding communication challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove enables customers to drive compelling business results.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above