ICT Group Adds Two Clients for Internet Support Services

Share this content:
Teleservices provider ICT Group Inc., Langhorne, PA, said Friday that it has signed two new customer care agreements for clients within its ICT Internet Support Services division.

ICT will provide a simultaneous voice and data interface for the Web site of ebDirect Insurance Service, San Francisco, and also will handle inbound customer care, e-mail management, automated fax processing and other services.

For Mi8, a New York application services provider, ICT will provide help desk support, contact management, registration and troubleshooting services for Mi8 clients that use Microsoft Outlook, Office 2000, Goldmine and Lotus Notes.

Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

Brightcove is the world's leading video platform. The most innovative and respected brands confidently rely on Brightcove to solve their most demanding communication challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove enables customers to drive compelling business results.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above