IBM Plans India Call Center Buy

Share this content:
IBM Corp. will buy Daksh eServices, one of India's call center providers, in a deal expected to close in May, IBM announced yesterday.

Financial details of the acquisition were not disclosed. IBM said the addition of Daksh would increase its CRM and financial management services capabilities and expand IBM's network of 22 "business transformation delivery centers," including the addition of assets in India and the Philippines.

According to Daksh's Web site, the company operates five facilities in India, totaling 270,000 square feet of floor space, and 6,000 employees worldwide.


Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

Brightcove is the world's leading video platform. The most innovative and respected brands confidently rely on Brightcove to solve their most demanding communication challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove enables customers to drive compelling business results.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above