**Harris Drops Charges Against AOL

Share this content:
Online market research company Harris Interactive has settled its suit against America Online Inc., Dulles, VA. The company dropped all federal charges against AOL in conjunction with its July 31 lawsuit, in exchange for AOL restoring Harris' communication capabilities on the service, according to reports.


The suit claimed that Harris Interactive's name was unfairly and arbitrarily placed onto Mail Abuse Prevention System's Realtime Blackhole List. MAPS' action prompted the named Internet service providers to block Harris Interactive from corresponding with many of its registered subscribers.


To restore service, AOL changed its ISP from AboveNet.com to another ISP not affiliated with MAPS. Litigation against remaining defendants in the case will continue.


"We are pleased with AOL's action and their swift understanding of the magnitude of this issue," said Gordon S. Black, chairman and CEO of Harris Interactive, Rochester, NY. "Today marks a major first step in our effort to ensure full protection against unfair and undemocratic practices that can emerge as a result of self-regulation by organizations such as MAPS."


Harris filed suit last week in U.S. District Court for the Western District of New York, seeking injunctive relief and significant monetary damages from AOL, Microsoft's Hotmail unit, Qwest, Juno Online Services, Bell South and a handful of other ISP defendants.


The ISPs' blocking has affected 2.7 million of Harris' 6.6 million panel members, including 600,000 active participants in its Internet-conducted market research, according to the company.


The suit claimed the suspension is also preventing some parties from accessing Harris Interactive's Web sites and joining its interactive panel.
close

Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

Since 1985, Melissa has helped thousands of companies clean, correct and complete contact data to better target and communicate with their customers. We offer a full spectrum of data quality solutions, including global address, phone, email, and name validation, identify verification - available for batch or real-time processes, in the Cloud or on-premise. Our service bureau provides dedupe, email/phone append and geographic/demographic append services for better targeting and insight. For direct mailers, Melissa offers easy-to-use address management/postal software, list hygiene services and 100s of specialty mailing lists - all with competitive pricing and excellent customer service.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here