Former Call Center Workers Accused of Stealing Consumer Information

Share this content:
Four former employees of the American Express call center in Fort Lauderdale, FL, were among 14 people charged this week with stealing consumer credit card information and using it to spend at least $2 million.


The four were among six people fired from the call center in June 1998 after American Express, New York, discovered suspicious activities. The company said it cooperated with Florida authorities during a two-year investigation of the incident.


Those charged are accused of taking the account numbers and personal information of 150 people with good credit histories. The information was used to obtain false driver's licenses and to create new accounts.


Those accused face charges of organized crime and grand theft. Seven of the 14 are currently under arrest.


Loading links....
close

Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

Since 1985, Melissa Data has helped thousands of companies clean, correct and complete contact data to better target and communicate with their customers. We offer a full spectrum of data quality solutions, including global address, phone, email, and name validation, identify verification - available for batch or real-time processes, in the Cloud or on-premise. Our service bureau provides dedupe, email/phone append and geographic/demographic append services for better targeting and insight. For direct mailers, Melissa Data offers easy-to-use address management/postal software, list hygiene services and 100s of specialty mailing lists - all with competitive pricing and excellent customer service.

Find out more here »

DMN's Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here