Edcos to Support Siebel Software

Share this content:
Edcos, a provider of Internet billing, said yesterday that it will support Siebel eCommunications 2000.3 and Siebel eEnergy 2000.3, software designed for the communications and energy industries.


The software allows companies to coordinate customer touch points including the Web, call center, field organization and distribution channels.


As a Siebel Software Partner, edcos will integrate edcos eaSuite with Siebel eBusiness Applications to help call center agents and customers view combined data through a single application to reduce confusion over bill inquiries, account adjustments and online bill payment.


"Siebel Systems has more than doubled its presence in the communications and energy industries over the past year," said Jim Moran, executive vice president at edcos Inc. "Siebel eCommunications and Siebel eEnergy ... will enable our customers to expand the power of online account management in edcos' eaSuite."


Telstra, Sprint, TXU, Edison International, Nstar and American Express use edcos' eaSuite.


close

Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

Brightcove is the world's leading video platform. The most innovative and respected brands confidently rely on Brightcove to solve their most demanding communication challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove enables customers to drive compelling business results.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above