Edcos to Support Siebel Software

Share this content:
Edcos, a provider of Internet billing, said yesterday that it will support Siebel eCommunications 2000.3 and Siebel eEnergy 2000.3, software designed for the communications and energy industries.

The software allows companies to coordinate customer touch points including the Web, call center, field organization and distribution channels.

As a Siebel Software Partner, edcos will integrate edcos eaSuite with Siebel eBusiness Applications to help call center agents and customers view combined data through a single application to reduce confusion over bill inquiries, account adjustments and online bill payment.

"Siebel Systems has more than doubled its presence in the communications and energy industries over the past year," said Jim Moran, executive vice president at edcos Inc. "Siebel eCommunications and Siebel eEnergy ... will enable our customers to expand the power of online account management in edcos' eaSuite."

Telstra, Sprint, TXU, Edison International, Nstar and American Express use edcos' eaSuite.

Loading links....

Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

We recently were named B2B Magazine's Direct Marketing Agency of the Year, and with good reason: We make real, measureable, positive change happen for our clients. A full-service agency founded in 1974, Bader Rutter expertly helps you get the right message to the right audience at the right time through the right channels. As we engage our clients' audiences along their journey, direct marketing (email, direct mail, phone, SMS) and behavioral marketing (SEM, retargeting, contextual) channels deliver information relevant to the needs of each stage. We are experts at implementing and leveraging marketing technologies such as CRM and marketing automation in order to synchronize sales and marketing communications. Our team of architects and activators plan, execute, measure and adjust in real time to ensure the strategy is working as needed and change things if it's not.

Find out more here »

DMN's Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here