DialAmerica Shuts NY Call Center

Share this content:
Teleservices provider DialAmerica closed a Binghamton, NY, call center and laid off employees, the Binghamton Press & Sun-Bulletin reported yesterday.

Employees told the newspaper that managers informed them of the closure Monday and cited loss of accounts over the past three to four weeks. A spokeswoman for DialAmerica, Mahwah, NJ, did not return phone calls late yesterday.

The newspaper reported that the Binghamton center was a 4,600 square-foot facility that had been open three years and was engaged in the solicitation of Bank of America credit card applications. DialAmerica is the nation's largest privately held teleservices firm with 32 call centers nationwide.


Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

Brightcove is the world's leading video platform. The most innovative and respected brands confidently rely on Brightcove to solve their most demanding communication challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove enables customers to drive compelling business results.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above