Convergys Buys Division Of iBasis For $18.5 Million

Share this content:
Convergys Corp. has purchased the speech-recognition technology arm of voice communications provider iBasis in a deal valued at $18.5 million, the CRM company said yesterday.


The division, iBasis Speech Solutions, provides advanced speech recognition and interactive voice response system and will boost Convergys' offerings in these areas to its clients, Convergys said. The deal includes $17 million cash and an additional $1.5 million placed in escrow.


Convergys will gain approximately 130 employees of iBasis Speech Solutions, located in Miami, St. Louis and Reston, VA. The division has about 40 clients.


Headquartered in Burlington, MA, iBasis has clients including AT&T, Telefonica, Sprint and WorldCom. Convergys, Cincinnati, provides inbound call center support as well as billing and employee-care services.


Loading links....
close

Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

Since 1985, Melissa Data has helped thousands of companies clean, correct and complete contact data to better target and communicate with their customers. We offer a full spectrum of data quality solutions, including global address, phone, email, and name validation, identify verification - available for batch or real-time processes, in the Cloud or on-premise. Our service bureau provides dedupe, email/phone append and geographic/demographic append services for better targeting and insight. For direct mailers, Melissa Data offers easy-to-use address management/postal software, list hygiene services and 100s of specialty mailing lists - all with competitive pricing and excellent customer service.

Find out more here »

DMN's Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here