Consumers Balance Privacy, Relevancy

Share this content:

NEW YORK - Though people want ads that are more relevant and know that they must give up more personal information to get them, they remain concerned about the concept of cookies.

This was discussed in a Direct Marketing Association-sponsored panel Sept. 27 during Advertising Week 2006. The Sept. 25-29 event, which hosts the largest gathering of advertising and media decision makers in North America, includes speakers, exhibitions, conferences and awards.

"The concept of getting ads based on your behavior, tracked by a text file, was OK, but calling it a cookie was not OK," said Omar Tawakol, chief marketing officer of Revenue Science, discussing privacy studies the company has sponsored in the past two years. "We still have to provide notice and consent at the point where we collect the data, and there are no rules about where you use the data, so I think where the industry is going is trying to be more transparent in the ad."

Revenue Science, which offers behavioral targeting technology, is considering adding a link to the top of ads that lets consumers do a universal opt out or tell the company more about themselves, he said.

Eric Eller, senior director of product marketing at Advertising.com, explained behavioral targeting's importance in testing.

"Behavioral targeting lets you test in-context versus out-context placement," he said. One Advertising.com client is an apparel retailer for plus-sized clothing, and Advertising.com has tested its targeting to different audiences. One that works well is a diet-focused audience, he said.

The client would never place ads on a diet site, but "because of the potential [PR] problem, they are more than happy to target those people when they are on other sites," he said.

Sign up to our newsletters

Company of the Week

Brightcove is the world's leading video platform. The most innovative and respected brands confidently rely on Brightcove to solve their most demanding communication challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove enables customers to drive compelling business results.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here