Columbia: No Admission of Wrongdoing in No-Call Settlement

Share this content:
Columbia House has admitted no wrongdoing in a settlement with the Federal Trade Commission over allegations that it violated the national no-call list, the company said in a statement.


Columbia House last week agreed to pay $300,000 to settle allegations that it violated the no-call list between October 2003 and March 2004, a period during which the list was under a court challenge that later failed. In addition, the FTC alleged that since 1995 Columbia House had violated requests placed by consumers that the company no longer call them.


"There has been no finding or admission of any wrongdoing," Columbia House said. "Rather, the parties have merely entered into a settlement to resolve the matter promptly in order to avoid the time and expense of litigation."


The FTC did not include in its assesment of penalties any current telemarketing campaign undertaken by Columbia House or any conducted for more than a year, the company said. Columbia House also said it had invested in compliance procedures and continues to take steps to avoid calls to consumers on the national, state and in-house no-call lists.


Scott Hovanyetz covers telemarketing, production and printing and direct response TV marketing for DM News and DMNews.com. To keep up with the latest developments in these areas, subscribe to our daily and weekly e-mail newsletters by visiting www.dmnews.com/newsletters


close

Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

Brightcove is the world's leading video platform. The most innovative and respected brands confidently rely on Brightcove to solve their most demanding communication challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove enables customers to drive compelling business results.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above