Columbia House Settles No-Call Suit

Share this content:
Columbia House agreed to pay $300,000 to settle allegations by the Federal Trade Commission that it violated the national no-call list, the FTC said Friday.

According to the FTC, the violations occurred from October 2003 to March 2004, a period during which the no-call list was under dispute. Lower federal courts in Colorado and Oklahoma issued rulings against the no-call list in late September 2003, but a federal appeals court overturned those rulings in February 2004. The Supreme Court later declined to review the case.

Columbia House called "tens of thousands" of former members who were on the no-call list after the legal time limit for existing business relationships had expired, the FTC said. According to the law, telemarketers can call those on the no-call list for up to 18 months after they made a purchase or three months after they made an inquiry.

In addition, since 1995 Columbia House called numerous consumers who specifically requested that the company cease calling them, the FTC said. A compliance program put in place by Columbia House to avoid such violations proved ineffective, according to the FTC.


Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

Brightcove is the world's leading video platform. The most innovative and respected brands confidently rely on Brightcove to solve their most demanding communication challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove enables customers to drive compelling business results.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above