CitiFinancial Warns 3.9 Million Customers of Computer Tape Loss

Share this content:
CitiFinancial, a consumer lending branch of Citigroup, New York, said yesterday that it has begun notifying 3.9 million of its U.S. branch network customers that computer tapes containing personal information were lost on the way to a credit bureau.


In addition to data on current U.S. CitiFinancial branch network customers, the tapes also contained information on closed accounts from CitiFinancial Retail Services but included no data from CitiFinancial Auto, CitiFinancial Mortgage or any other Citigroup business, the firm said. Personal information on the tapes included names, Social Security numbers, account numbers and payment histories.


The firm also said United Parcel Service was transporting the tapes at the time of their disappearance but that there was no evidence that accounts had been accessed as a result.


The letter sent to consumers by CitiFinancial said, "You should know that there is little risk of your account being compromised because you have already received your loan. No additional credit may be obtained from CitiFinancial without your approval, either by initiating a new application or by providing positive proof of identification."


CitiFinancial noted in the letter that it is offering all affected consumers free credit monitoring and enrollment in its Citi Identity Theft Solutions program.


Bank of America similarly confirmed Feb. 25 that some of its computer data tapes containing personal and account information for 1.2 million federal government charge card program customers were lost during shipment to a backup data center.


High-profile data breaches began coming to light early this year when data provider ChoicePoint notified 35,000 California consumers that their information may have been accessed in late January as required by state law. On Feb. 16, it said another 110,000 letters would be sent nationwide involving the fraud.


LexisNexis on March 9 said personal information of 32,000 consumers had been accessed through misappropriation of legitimate customer identifications and passwords from its Seisint database. After an internal investigation, it announced April 12 that another 280,000 consumers were at risk.


Kristen Bremner covers list news, insert media, privacy and fundraising for DM News and DMNews.com. To keep up with the latest developments in these areas, subscribe to our daily and weekly e-mail newsletters by visiting www.dmnews.com/newsletters


close

Next Article in Marketing Strategy

Sign up to our newsletters

Company of the Week

Brightcove is the world's leading video platform. The most innovative and respected brands confidently rely on Brightcove to solve their most demanding communication challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove enables customers to drive compelling business results.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above